understanding our warranty policy
we got your back
We stand behind the craftsmanship of our wallets. Every wallet is carefully constructed and inspected before it reaches your hands. To ensure you have the best experience, we offer a 1 year limited warranty on all our products.
what is
covered?
Our warranty covers manufacturing defects in materials and workmanship. If your wallet has a structural issue caused by a flaw in the manufacturing process, we will repair or replace it at our discretion. Covered defects typically include:
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Structural failures in stitching
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Defective hardware (e.g., snaps, zippers, or clasps)
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Material failures not caused by normal use
what is
not covered?
Because a wallet is an everyday carry item, it will naturally age and change over time. Our warranty does not cover normal wear and tear, misuse, or neglect. Specifically, this warranty does not cover:
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Edge Paint: The protective edge paint on the wallet is designed to flex and may naturally wear down, crack, or peel over time with daily use and friction. This is a standard characteristic of edge-finished goods and is not considered a defect.
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Natural Aging: Scratches, scuffs, color fading, or natural patina development on the material.
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Abuse or Neglect: Damage caused by overstuffing the wallet, exposure to extreme heat, water damage, or chemical spills.
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Unauthorized Alterations: Any modifications or repairs performed by a third party.
how to make
a claim?
If you believe your wallet has a manufacturing defect, please reach out to our support team to initiate a claim:
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Email us at info@littleastronaut.in with your order number.
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Include clear photographs of the overall wallet and the specific defect.
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Provide a brief description of the issue.
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Our team will review your claim and follow up with the next steps within 3 business days. Courier charges may apply.